Sometimes companies fail at digital transformation by forgetting that digital tools do not equal business process transformation. In addition, inadequate communication and operating in silo’s can be additional hurdles for businesses to overcome. Therefore, a fundamental understanding of your business processes is foundational prior to consideration of digitization. The thought of RPA is to make people more productive and help them get past repetitive, manual tasks. By mapping out how people, processes, and technology interact to deliver value to customers today, an operating model serves as an invaluable tool for executives planning to invest in new ways of delivering value tomorrow. Operations can be mapped for the whole company but also for individual divisions and departments. This leveling is critical for companies’ intent on enterprise-wide digital transformation. Executives can utilize their own budgets and teams in their quest to root out inefficiencies within the departments they oversee. At KPG Global Enterprises, whether it is Process Automation, Process Mining, or Validation Services we can help you with RPA to achieve your digital transformation goals. Moreover, we can work with you to use RPA in many ways to assist with your digital transformation including but not limited to the following:
- With the ability to access data from multiple, disparate sources such as legacy, ERP and external systems, robotic process automation does not require re-engineering of old processes or ripping out platforms that are core to your operations.
- RPA allows companies to adjust processes as requirements change or new ones emerge. Consider reconciling invoices, rather than perpetuating manual reconciliation or taking months to build a custom, complex integration, RPA can quickly solve the problem with no negative impact to the business.
- Consider of group of analysts correcting failed partner messages to an ERP system. Hours upon hours of rule-based work driven off WORD documents called Job Aids. With robotic process automation, all that manual work and cost disappears since software robots run 24/7 and never take breaks. It maximizes time and efficiency unlike any human could.
- An advantage to digital transformation is the elimination of error-prone human work. RPA technology eliminates human error and completes processes the same way, every time – resulting in more accurate, reliable outcomes, and ultimately a better customer experience.
RPA reshapes business processes with tangible changes, outcomes, and results just as digital transformation reshapes the business world.
